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Hotel Whitcomb is closed through July 31, 2021. We are taking reservations for arrivals beginning August 1, 2021 and look forward to welcoming you soon.

The Hotel Whitcomb (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at reservations@hotelwhitcomb.com  or call (415) 626-8000 with a description of the issue you encountered and your contact information. Your experience matters to us. 

The Hotel Whitcomb website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

The Hotel Whitcomb is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property Features 


Accessible public entrances

Front entrance: 

Entrance doors width: 54 inches
Pathway width: 54 inches
Wheelchair maneuvering clearance: 280 x 220 inches 
Distance from parking: 356 feet

Back entrance: 

Entrance doors width: 36  inches
Ramp width: 43 inches 
Pathway width: 43 inches
Wheelchair maneuvering clearance: 99 x 60 inches 
Distance from parking: 183 feet

Accessible emergency exit  


Accessible routes from the public entrances to the registration area

Front entrance: 

Route from the public entrance to the registration area: 107 feet 
Pathway width: 280 inches 
Wheelchair maneuvering clearance: 280 x 220 inches 

Back entrance: 

Route from the public entrance to the registration area: 183 feet 
Pathway width: 162 inches 
Wheelchair maneuvering clearance: 90 x 60 inches 

Accessible routes to elevators
Front entrance:

Distance to elevators from entrance: 45 feet
Pathway width: 280 inches
Distance to elevators from registration desk: 54 feet 
Pathway width: 280 inches 

Back entrance: 

Distance to elevators from entrance:  302 feet
Pathway width: 162 inches
Distance to elevators from registration desk: 54 feet 
Pathway width: 162 inches 


Accessible elevators

Elevators at front entrance 

Elevator measurements: 62 x 66 inches 
Width of the elevator doors: 36 inches 
Wheelchair maneuvering clearance: 66 inches 

Elevators at back entrance

Elevator measurements: 62 x 66 inches 
Width of the elevator doors: 36 inches 
Wheelchair maneuvering clearance: 66 inches 

Accessible route from parking area to the main entrance

Distance to hotel entrance: 312 feet 
Distance to front desk: 352 feet
Pathway width: 156 inches
Pathway inclination degree: 5 degrees
Wheelchair maneuvering clearance: 280 x 220 inches 

Accessible parking (valet only)

Distance to front desk: 312 feet
Pathway width: 60 inches
Ramp width: 43 inches
Pathway inclination: 5 degrees
Wheelchair maneuvering clearance: 99 x 60 inches 

Accessible Registration Desk

Desk height: 32 inches
Desk width: 40 inches 
Registration desk is wheelchair accessible
Wheelchair maneuvering clearance: 280 x 220 inches

Accessible Public restrooms

Women’s Lobby Restroom 

Door width: 36 inches
Toilet height: 16 inches
Toilet has grab bars 
Stall size: 125 x 66 inches  
Stall maneuvering clearance: 125 x 66 inches 
Sink height: 34 inches, clearance of 29 inches 
Plumbing is wrapped with insulation
Height of the mirror: 38 inches 
Mirror is accessible height 
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 43 x 128 inches 

All Gender Lobby Restroom 

Door width: 35 inches 
Toilet height: 17 ½ inches 
Toilet has grab bars 
Stall size: 87 x 110 inches 
Stall maneuvering clearance: 87 x 110 inches  
Sink height: 33 inches with 29 inches of clearance  
Plumbing is wrapped with insulation  
Height of the mirror: 40 inches 
Mirror height is accessible  
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 87 x 110 inches 

Mezzanine 1 Restroom 

Door width: 36 inches 
Toilet height: 18 inches 
Toilet has grab bars
Stall size: 92 x 134 inches 
Stall maneuvering clearance: 92 x 134 inches 
Sink height: 34 inches, 29 inches of clearance
Plumbing is wrapped with insulation  
Height of the mirror: 38 inches 
Mirror is accessible height 
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 92 x 134 inches 

Mezzanine 2 Restroom 

Door width: 36 inches
Toilet height: 18 inches 
Toile has grab bars 
Stall size: 137 x 71 inches
Stall maneuvering clearance: 131 x 71 inches 
Sink height: 34 inches, 29 inches of clearance
Plumbing is wrapped with insulation  
Height of the mirror: 38 inches 
Mirror is accessible height
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 137 x 71 inches 

Accessible Food & Beverage Outlets 

 Grab ‘n’ Go

Distance to public entrance: 42 feet 
Pathway width: 13 feet 
Distance to elevators: 10 feet 
Distance to bathrooms: 70 feet 
Restaurant entrance door width: 57 inches 
Table heights: 32 inches with clearance for knees and toes 
Accessible water fountains, at 36 inches in height 

 Lobby Bar

Distance to public entrance: 96 feed
Pathway width: 72 inches 
Distance to elevators: 68 feet 
Distance to bathrooms: 128 feet 
Table heights: 29 ¾ inches with clearance for knees and toes 


Accessible Meeting and Event Spaces 

 Ballroom Meeting Space

Distance to public entrance: 106 feet
Pathway width: 75 inches 
Distance to elevators: 70 feet 
Distance to bathrooms: 130 feet 

Ghirardelli Meeting Space

Distance to public entrance: 108 feet
Pathway width: 75 inches 
Distance to elevators: 68 feet 
Distance to bathrooms: 128 feet 

Lombard Meeting Space 

Distance to public entrance: 40 feet
Pathway width: 36 inches 
Distance to elevators: 36 feet
Distance to bathrooms: 58 feet 

Nob Hill Meeting Space 

Distance to public entrance: 40 feet
Pathway width: 36 inches
Distance to elevators: 35 feet
Distance to bathrooms: 57 feet
Restaurant entrance door width: 36 inches 

Russian Hill Meeting Space 

Distance to public entrance: 40 feet
Pathway width: 36 inches
Distance to elevators: 35 feet
Distance to bathrooms: 57 feet
Restaurant entrance door width: 36 inches 

Coit Tower Meeting Space

Distance to public entrance: 144 feet
Pathway width: 70 inches
Distance to elevators: 108 feet
Distance to bathrooms: 154 feet

 Fitness Center

Distance to public entrance: 40 feet
Pathway width: 36 inches
Distance to elevators: 14 feet 
Distance to bathrooms: 4 feet
Accessible water fountain at 36 inches high 
Wheelchair maneuvering clearance: 445 x 138 inches  

TTY for guest use.

Visual (strobe light) alarms. 

Guest room televisions have closed captioning or closed captioning decoders are provided.

Braille signage throughout. 

 Service animals are welcome at the Hotel Whitcomb.  

Accessible guest rooms

City View Suite Accessible One King Bed

Room size: Approximately 550 square feet 
Key lock on guest room door: Magstripe
Visual (strobe light) alarms 
Braille signage throughout 
Door width: 35 inches 
Bed type: King
Bed size: 84 x 92 inches 
Bed height: 28 inches 
Wheelchair maneuvering clearance: 31 inches 
Desk height and width: 33 inches x 42 inches with clearance for knees and toes 
TTY available, low peephole, visual doorbell  

Bathroom Features 

Door width: 35 inches
Height of toilet: 19 inches 
Toilet has grab bars 
Height of sink: 35 inches with clearance 
Plumbing is wrapped with insulation 
Height of the mirror: 40 inches 
Mirror is accessible height 
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 84 x 92 inches 
Accessible bathing feature: accessible tub with removable in-tub seat, grab bars and detachable hand-held spray unit 

City View Accessible Two Double Beds

Room size: Approximately 450 square feet 
Key lock on guest room door: Mag stripe
Visual (strobe light) alarms 
Braille signage throughout 
Door width: 35 inches 
Bed type: Two double beds
Bed size: 78 x 42 inches 
Bed height: 28 inches 
Wheelchair maneuvering clearance: 42 inches 
Clearance between beds: 42 inches 
Desk height and width; 33 inches x 42 inches with clearance for knees and toes 
TTY available, low peephole, visual doorbell 

Bathroom Features 

Door width: 35 inches 
Height of toilet: 18 inches 
Toilet has grab bars 
Height of sink: 33 inches with clearance 
Height of the mirror: 36 inches 
Mirror is accessible height 
Lavatory controls are accessible 
Wheelchair maneuvering clearance: 100 inches 
Accessible bathing feature: Standard roll-in shower with permanent shower seat, grab bars, and detachable hand-held spray unit 

Accessible route from public entrance and registration area to accessible rooms.

From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Hotel Whitcomb website. The hotel is not responsible for any third-party content on the website. 

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